TERMS OF USE

Rocketfeed – https://rocketfeed.ai/

As of: April 2026

Section 1 Scope and subject matter of the contract

(1) These Terms of Use (hereinafter “ANB”) apply to the use of the web-based software-as-a-service platform “Rocketfeed” (hereinafter “Platform”), which is accessible at https://rocketfeed.ai/ and is provided by MISSION OM GmbH, Champignystraße 1, 70563 Stuttgart, registered in the commercial register of the Stuttgart Local Court under HRB 775045, represented by Alexander Kern (hereinafter “Provider”).

(2) The Platform enables AI-powered as well as manual optimization of Google Merchant Center product data feeds (hereinafter “Service”).

(3) The ANB apply exclusively to entrepreneurs within the meaning of Section 14 of the German Civil Code (BGB) (hereinafter “User”). Use of the Platform by consumers within the meaning of Section 13 BGB is excluded.

(4) Any deviating, conflicting, or supplementary general terms and conditions of the User shall only become part of the contract if the Provider has expressly agreed to their applicability in writing.

Section 2 Conclusion of contract and registration

(1) The presentation of the Platform and its functions does not constitute a legally binding offer, but an invitation to submit an offer.

(2) By registering on the Platform and confirming the ANB, the User submits a binding offer to conclude a user agreement. The contract is concluded when the Provider activates the User account.

(3) The User is obliged to provide truthful and complete information during registration and to keep it up to date throughout the term of the contract.

(4) Each User may create only one account. Access credentials must be kept confidential and must not be passed on to unauthorized third parties.

Section 3 Description of services

(1) The Provider makes the Platform available to the User as a SaaS solution via the Internet. The scope of functions depends on the subscription selected in each case (hereinafter “Plan”).

(2) The key functions of the Platform include:

• AI-powered analysis and optimization of Google Merchant Center product data feeds
• Manual editing options for feed data
• Uploading and managing product data and related content
• Provision of optimized feeds for further use in Google Merchant Center

(3) The Provider aims for platform availability of 99.5% on an annual average. Excluded from this are periods of scheduled maintenance, force majeure, and disruptions outside the Provider’s sphere of influence.

(4) The Provider is entitled to further develop the Platform at any time and to expand or adapt its scope of functions, provided this is reasonable for the User and the essential contractual functions remain intact.

Section 4 Rights of use and obligations of the User

(1) For the duration of the contractual relationship, the Provider grants the User a non-exclusive, non-transferable, revocable right to use the Platform within the contractually agreed scope.

(2) In particular, the User undertakes to:

• use the Platform exclusively for its own business purposes
• not upload any unlawful, misleading, or rights-infringing content
• not take any measures that could impair the functionality of the Platform
• not use the Platform in a manner that violates applicable law
• not carry out any automated access (scraping, bots, etc.) to the Platform unless expressly authorized

(3) The User bears sole responsibility for the content uploaded by the User and warrants that it holds the necessary rights to such content.

(4) In the event of breaches of these obligations, the Provider is entitled to temporarily or permanently block the User’s access.

Section 5 User content and intellectual property

(1) The User retains all rights to the content uploaded by the User (e.g., product data, images, texts). By uploading, the User grants the Provider a simple right of use limited in time to the term of the contract, insofar as this is necessary to provide the Service.

(2) All rights to the Platform, including software, algorithms, design, trademarks, and other protective rights, remain with the Provider. No ownership of the software is transferred to the User.

(3) The User shall indemnify the Provider against all third-party claims resulting from an infringement of third-party rights by the content uploaded by the User.

Section 6 Remuneration and payment terms

(1) Use of the Platform is based on the selected paid subscription. Current prices and plan details can be viewed on the Provider’s website at https://rocketfeed.ai/.

(2) All stated prices are exclusive of the applicable statutory VAT.

(3) Billing and payment processing are handled via the payment service provider Stripe (Stripe, Inc.). By subscribing, the User agrees to Stripe’s terms of use. The Provider does not store any of the User’s payment data; payment data is processed exclusively by Stripe.

(4) Subscription fees are due in advance for the respective billing period (monthly or annually, depending on the selected plan).

(5) In the event of late payment, the Provider is entitled to temporarily block access to the Platform after an unsuccessful reminder. The right to terminate for cause remains unaffected.

Section 7 Term and termination

(1) The subscription begins upon activation of the User account and runs for the selected billing period.

(2) The subscription renews automatically for the same period unless it is cancelled with 14 days’ notice before the end of the current billing period.

(3) Cancellation may be made via account management on the Platform, by email to info@mission-om.de, or in text form.

(4) The right to extraordinary termination for cause remains unaffected for both parties. For the Provider, cause exists in particular if the User materially breaches these ANB.

(5) After termination of the contractual relationship, User data will be deleted within 30 days unless statutory retention obligations prevent this. Upon request, the Provider will make the User’s data available to the User in a common format before deletion.

Section 8 Data protection

(1) The Provider processes the User’s personal data (in particular email address) in accordance with the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

(2) Further information on data processing can be found in the privacy policy at https://rocketfeed.ai/.

(3) Payment data is processed exclusively by the payment service provider Stripe. The Provider has no direct access to the User’s payment instruments (e.g., credit card numbers). The Provider can only view transaction-related information via the Stripe dashboard.

(4) If the User processes personal data of third parties in the course of using the Platform, the parties must conclude a data processing agreement pursuant to Art. 28 GDPR.

Section 9 Liability

(1) The Provider shall be liable without limitation for damages resulting from injury to life, body, or health, as well as for damages caused intentionally or by gross negligence.

(2) In the event of a slightly negligent breach of essential contractual obligations (cardinal obligations), the Provider’s liability shall be limited in amount to the foreseeable damage typical for the contract. Essential contractual obligations are those whose fulfilment makes the proper performance of the contract possible in the first place and on whose compliance the User may regularly rely.

(3) Otherwise, the Provider’s liability for slight negligence is excluded.

(4) The Provider is not liable for the accuracy, completeness, or quality of the optimization suggestions generated by the AI. Use of the AI-powered functions is at the User’s own risk. The User is solely responsible for reviewing and approving all optimized feed data before using it.

(5) The above limitations of liability also apply in favor of the Provider’s legal representatives, vicarious agents, and employees.

(6) Liability under the Product Liability Act remains unaffected.

Section 10 Warranty and fault reporting

(1) The Provider warrants the functionality of the Platform within the scope of services agreed, in accordance with the current state of the art.

(2) The User must report faults without undue delay after becoming aware of them, describing the problem as precisely as possible, to info@mission-om.de.

(3) The Provider’s obligation to remedy defects does not include errors caused by improper use, interventions by the User or third parties, or circumstances outside the Provider’s sphere of influence.

Section 11 Confidentiality

(1) Both parties undertake to keep confidential all confidential information obtained in the course of the contractual relationship from the other party and to use it only for the purposes of performing the contract.

(2) This obligation continues beyond termination of the contract for as long as and to the extent that the relevant information has not become publicly known.

Section 12 Amendments to the Terms of Use

(1) The Provider reserves the right to amend these ANB with effect for the future, insofar as this is necessary for objective reasons (e.g., changes in the legal situation, technical development, new functions) and does not unreasonably disadvantage the User.

(2) The Provider will inform the User by email of the planned changes at least 30 days before they take effect. If the User does not object to the changes within 30 days of receipt of the notice of change, the amended ANB shall be deemed accepted.

(3) In the notice of change, the Provider will inform the User of the right to object and the significance of the objection period. In the event of an objection, both parties have a special right of termination as of the date the change takes effect.

Section 13 Final provisions

(1) The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

(2) The exclusive place of jurisdiction for all disputes arising from or in connection with this contract is Stuttgart, provided the User is a merchant, a legal entity under public law, or a special fund under public law.

(3) Should individual provisions of these ANB be or become invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. The invalid or unenforceable provision shall be replaced by a valid provision that comes closest to the economic purpose of the invalid provision.

(4) There are no oral side agreements. Amendments and supplements to this contract must be made in text form.

Provider contact details

MISSION OM GmbH

Champignystraße 1, 70563 Stuttgart

Represented by: Alexander Kern

Phone: 0711 / 97 95 99 94

Email: info@mission-om.de

VAT ID No.: DE335471088

Commercial register: Stuttgart Local Court, HRB 775045